Support & Services

Our team is equipped and available to provide setup assistance, training, managed threat hunting, and on-demand support for any technical issues.

Customer Support Portal

Customers have access to the Support Portal where online, self-service help can be searched for technical solutions. Browse FAQs, known issues, release notes, guides and manuals or log a support ticket. Customers can request a login by sending a request to support@infocyte.com.

Services

Jumpstart your threat hunting program.
infocyte professional services

Infocyte Professional Services

Need help getting your threat hunting program off the ground? Infocyte offers dedicated training and implementation resources, as well extra support services to help start or increase the effectiveness of your threat hunting program.

 

Contact us to learn more.

infocyte partner network

Partner Network

Our worldwide network of trusted partners is able to assist customers with a range of services: from the evaluation, deployment and training options for Infocyte HUNT, to conducting Compromise Assessments and Incident Response with Infocyte HUNT.

 

Learn more about Infocyte's Partner Program.

managed threat hunting

Managed Threat Hunting (THaaS)

Not enough resources to implement an effective threat hunting program? Infocyte offers monthly reviews, on-demand expertise in threat hunting and malware analysis, plus guided remediation and reporting — packaged as a simple subscription add-on.

 

Contact us to learn more about our Managed Threat Hunting services.